If you have a question that relates to the event itself then you'll need to speak with the event organiser - please email greenwichsu@gre.ac.uk. native are the website provider and can help you with any technical questions but they won't be able to help with event specific information that only the event organisers would know. 

native can help with questions related to your tickets, your account or any other technical question then message the chat and let them know as much information as possible. 

Each event has specific timings as seen on each specific event, however generic late club night events start at 10pm. Check each event listing to see the start and end times of each event.

Last entry is the latest time you will be allowed access into our venue for events (if you present a ticket and valid ID). Each event has last entry times specified within their own event information, so check each event listing to see the last time you can enter an event at our venues.

ID scanning is a condition of entry for ALL club nights in any Greenwich Students' Union licensed venue.

To gain entry in our venue, you need to show the following:

- Student: ticket/QR code AND Student ID AND physical photo ID
- Guest: ticket/QR code AND photo ID

You MUST bring photo ID to gain entry to our venues and it must show your date of birth to show proof of age.

You must also be 18 years of age and over to attend our events.

You can use the following as a photo ID:

- Passport
- International ID card
- Driving license

BRP Cards are no longer a valid form of ID. Please bring your Passport, ID Card or Driver's License.

Please note, you must bring the original document as we can not accept photocopies.

STRICTLY no physical photo ID, no entry.

Students cannot gain access to our venues for these events with just their Student ID.

Native is a student events discovery platform that aims to deliver the best experiences to students. Our website and app show events in your city and now we power experiences like events at GSU's Lower Deck. Find out more about native at www.native.fm.

Welcome is your intro to The Deep End at Medway. 

This venue is run by Greenwich Students’ Union (GSU) on behalf of Kent Union and Christ Church Students’ Union for all students based at and near Medway.

If you want to check out your (new) favourite venue during Welcome, you can buy tickets to individual events as you choose.

How to buy tickets:

- Sign up for an account at deepend.native.fm, or login if you already have a native.fm account.
- Once logged in, buy what you like!
- You will receive email confirmation of your purchase, and then a QR code for your tickets.
- This QR code will be scanned at each venue to enter.

Most events will be held at our main campus in Greenwich, Lower Deck.